Genome is one of the most progressive and innovative Health Care entity in UAE originated
from the parent company HCS India. We are committed to offering optimal health &
medical tourism services in India to UAE Patients seeking better health from Indian
centers. Genome is an innovative Health and medical performance service provider
providing end to end treatment plan to patients. Genome, together with HCS Global
has been extending its service portfolio to maximize reach, essentially helping
the global patient community.
Genome is Unique & Absolute
Health experts beyond tourism advisors- Our tag as Medical Tourism Consultants has
less meaning without our Health expertise. Unlike many other logistics companies,
we are thorough bread of Health Care Professionals. Our team understands Health
Care in compliance with Hospitals and Institutions of global standards. Our past
experience is more assuring as we built out specialty team to assist patients of
various challenges and priorities.
Holistic and Complete- Our vast expertise is Holistic and Complete that is finely
designed to help patients get optimum treatment. We work along with you to address
your challenges and arrive at solutions. We extend our services through consulting,
counseling, logistics support, appointments, and reservations. We also extend our
services during the treatment stage through our partner HCS Global, procuring and
supplying unique medicines as required.
All requirements for a patient from the time the patient steps into our office till
the patient returns after being treated is being addressed by our team. Requirements
broadly include
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getting the necessary documents / records from patients forward it to the concerned
hospital tied up with Genome for the treating doctor’s comments and acceptance of
the case.
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Treatment plan by the hospital including the type of treatment, duration of the
treatment, operations involved in the treatment etc. This will give an insight to
the patient to understand the nature of treatment the patient will undergo so that
the anxiety levels are kept low.
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Travel requirements for the patient along with the patient’s care giver, visa
formalities, tickets, accommodation form part of the solution we offer.
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Once the patient arrives in India for treatment the patient is escorted from the
airport to an accommodation through our representatives in India. The patient and
the care giver are put up in a location close to the hospital. An interpreter where
required is provided for easy communication between the patient and the hospital,
hotel etc so as to make the stay comfortable
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Services also include providing transport to the patient for hospital runs prior
to the admission. Patients and care givers are provided with quality food as per
dietary requirements until the point of admission into the hospital which is usually
one week from the point of patient landing in India.
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Food and accommodation needs of patients and care givers during the time of hospitalization
will be provided till the patient gets discharged from the hospital
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Once the patient gets discharged we arrange for the patient to be accommodated
for a further duration of one week or till such time the hospital certifies the
patient fit to travel. During this period we offer accommodation and food and fly
the patient back to UAE.
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We do not end our services when the patient returns back home. We provide post
treatment support by handing over the patient records to the referring doctor and
perform a follow up after a set duration by the treating doctor when the doctor
visits UAE
Genome walks with the patient through the whole cycle and ensures that the patient
receives best treatment. We aim at thriving to provide quality service so that the
patient comes out of the whole experience with the satisfaction of entrusting their
treatment in the right hands.
Our biggest reward during the whole process is when we ensure that we were able
to help the patient get back to their normal self after a brief pause.
Most trusted partners- We are recognized as the most trusted service partners by
some of the highly reputed Hospitals and Consultants in India. We could achieve
such levels of perfection because of our Global access and proven capabilities on
essential Health Care protocols besides our regulatory know-how. All our advice
to patients shall be given only after validating credentials and facilities of Physicians
and Hospitals respectively.
When you talk to us, be assured of expert consulting, comforting engagement and
experience high - end support till you complete your treatment in India. You can
also be assured of your privacy and restriction of sensitive information sharing
as we are strictly governed by internal norms & protocols based on global guidelines
on Patient Rights.